Delivery Time & Charges
NOTE: For the Standard & Free delivery service, delivery date is subjected to Yann Aiff Decor truck’s schedule as above and subject to product availability ie custom made, pre-order items. This offer is exclusively for Online purchases only. The delivery date will be determined by Yann Ariff Decor delivery team and we will inform customer at least 2-5 working days prior to actual delivery date.
For customer who would like to select the delivery date/special request, the delivery fee will be charged with a different rate as below. Below rates are for single drop only, additional charges apply for additional drops. Kindly email to sales.yannariffdecor@gmail.com or dm us for the special delivery request.
Standard Shipping:
For Klang Valley areas, delivery will take approximately 3 days to 2 weeks from the date of Confirmation of Order. For other locations, delivery may take 2 to 5 weeks subject to delivery address, type of products, shipping method and other factors may be to consider. Please note that estimated delivery duration may subject to change due to the dynamic nature of shipping and delivery. Our Warehouse will be in touch with you for final confirmation of actual delivery date. No delivery services on Sunday and Public Holidays. All receipts of goods will be required to sign the Delivery Order document as proof of receipt the goods in good condition.
LABOUR CHARGES FOR INACCESSIBILITY TO LIFT:
Additional fees will apply per trip for deliveries with limited accessibility or with no lift access. Labour charges for inaccessibility to lift / using staircase applicable to fourth floor onwards and charged at RM50 per level per item.
Fee On Last Minute Change Of Delivery Time / Delivery Address / Cancellation:
Our delivery team will call to confirm your delivery date/address, once the date and address is mutually agreed, we will proceed to book a truck and arrange for delivery.
You can call to change the delivery date/address but we need an advance notice of at least 3 working days.
Any cancellation/delivery date/delivery time/delivery address change that is made 2 working days before the delivery date will be subjected to a fee chargeable by the transport provider.
You can call to change the delivery date/address but we need an advance notice of at least 3 working days.
Any cancellation/delivery date/delivery time/delivery address change that is made 2 working days before the delivery date will be subjected to a fee chargeable by the transport provider.
Thank you & happy shopping with us!
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